SNMP White Paper

WiiKno’s SNMP white paper The purpose of this document is to convey to the reader the usefulness of an SNMP (Simple Network Management Protocol) CLI (Command Line Interface).  This document assumes the reader has a basic understanding of SNMP.  For information on SNMP basics the following URL is provided. http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_1/service/ccm_serv/ccmsrv/ssnmp.htm …

Top 7 Social Software Platforms for Enterprise Collaboration

Click here to read a rundown of the most popular social collaboration platforms in E 2.0. Jive, Telligent, and Sharepoint come in at the top of the list but all of these solutions increase efficiency in the work place by allowing for better organization and multi-user content creation. Attractive product features include user account registration, …

Collaborative Networks and the Importance of Twitter

E 2.0 technology is all about social business communication. With over 105,779,710 users now, Twitter has become a useful collaborative tool in technical documentation and customer feedback for  organizations worldwide. If you are not on Twitter yet, perhaps you should be. Find out why here.

An Interview with Tristan Bishop

Click here to read an interview with Tristan Bishop as he shares his insight on the future of technical communication and knowledge management systems in the above interview. He also discusses ways to better connect content with customers for the organizations that utilize collaboration software. About Tristan Bishop: He is …

How Collaboration Platforms Support the ITIL Best Practices Standard

This white paper outlines the ITIL industry best practices methodology and discusses the methods in which employing a collaborative knowledge management platform can significantly contribute to the success of an organization’s ITIL implementation. We will also discuss ways collaboration technologies empower organizational effectiveness and harness the full strengths of the …

Community Mural offers lessons in Collaboration

This is a great example of a community taking charge of a project and utilizing all their resources through collaboration. What a great lesson for any young organization to find creative ways to make a change. Read on at KansasCity.com by Sara Shepherd (Kansas City Star) http://www.kansascity.com/2010/08/01/2122053/mural-offers-a-lesson-in-collaboration.html

WiiKno Booth at Enterprise 2.0 Conference – Boston

Enterprise 2.0 Boston June 14-17, 2010 Westin Boston Waterfront www.e2conf.com/boston Enterprise 2.0 Boston is the best place to learn how to use collaborative tools to accelerate information flow, drive revenue and increase productivity. Gain comprehensive thought leadership—from strategy to execution and performance monitoring—and bring the power of collaboration to your …

Peer1 announces new Partnership Strategy

WiiKno’s newest partner, Peer1 (www.peer1.com), announced a new strategy to better support their partners and prospective clients. “With this groundwork, the company decided to launch a dedicated channel sales division to offer better support for partners. In doing so, Peer 1 hopes to realize its goal of growing its channel …