SNMP White Paper

WiiKno’s SNMP white paper The purpose of this document is to convey to the reader the usefulness of an SNMP (Simple Network Management Protocol) CLI (Command Line Interface).  This document assumes the reader has a basic understanding of SNMP.  For information on SNMP basics the following URL is provided. http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_1/service/ccm_serv/ccmsrv/ssnmp.htm …

Top 7 Social Software Platforms for Enterprise Collaboration

Click here to read a rundown of the most popular social collaboration platforms in E 2.0. Jive, Telligent, and Sharepoint come in at the top of the list but all of these solutions increase efficiency in the work place by allowing for better organization and multi-user content creation. Attractive product features include user account registration, …

Collaborative Networks and the Importance of Twitter

E 2.0 technology is all about social business communication. With over 105,779,710 users now, Twitter has become a useful collaborative tool in technical documentation and customer feedback for  organizations worldwide. If you are not on Twitter yet, perhaps you should be. Find out why here.

An Interview with Tristan Bishop

Click here to read an interview with Tristan Bishop as he shares his insight on the future of technical communication and knowledge management systems in the above interview. He also discusses ways to better connect content with customers for the organizations that utilize collaboration software. About Tristan Bishop: He is …

How Collaboration Platforms Support the ITIL Best Practices Standard

This white paper outlines the ITIL industry best practices methodology and discusses the methods in which employing a collaborative knowledge management platform can significantly contribute to the success of an organization’s ITIL implementation. We will also discuss ways collaboration technologies empower organizational effectiveness and harness the full strengths of the …

Community Mural offers lessons in Collaboration

This is a great example of a community taking charge of a project and utilizing all their resources through collaboration. What a great lesson for any young organization to find creative ways to make a change. Read on at KansasCity.com by Sara Shepherd (Kansas City Star) http://www.kansascity.com/2010/08/01/2122053/mural-offers-a-lesson-in-collaboration.html

How Collaboration Improved Cyber Security at Cisco Systems, Inc.

This white paper outlines the successes realized by the Cisco Systems, Inc. Remote Operations Systems security team following the implementation of a collaborative application platform to disseminate and share knowledge. We will discuss the benefits of forming collaboration communities and how the exchange of knowledge by subject matter experts generated …

WiiKno Booth at Enterprise 2.0 Conference – Boston

Enterprise 2.0 Boston June 14-17, 2010 Westin Boston Waterfront www.e2conf.com/boston Enterprise 2.0 Boston is the best place to learn how to use collaborative tools to accelerate information flow, drive revenue and increase productivity. Gain comprehensive thought leadership—from strategy to execution and performance monitoring—and bring the power of collaboration to your …